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Orders ship within 5–7 business days (excluding weekends & holidays). You’ll receive a tracking email once your order ships. Digital files arrive by email within 5–10 minutes of purchase. The Rustic Haven is not responsible for carrier delays, lost, or damaged packages, but please contact us within 5 days if your order arrives damaged. See full details under our Shipping Policy.
All sales are final. We do not accept returns, exchanges, cancellations, or refunds due to the nature of our products. If your order arrives damaged or incorrect, please email orders.at.therustichaven@gmail.com with photos within 5 business days so we can review the issue. See full details under our Refund Policy.
